Privacy

Privacy and your searches

Your searches

You can look up a filter without signing in. The model number you enter is sent to our server to find the matching catalog information.

Label photos stay on your device

If you choose a label photo, text reading runs in your browser. The app does not upload the photo, save it in browser storage or send it to an AI service. We supply the text-reading files from this site, rather than a third-party image service. Closing or clearing the photo tool discards its results; it does not delete the original photo from your device.

Photo reading can make mistakes. You must check and confirm the model number before searching. Only that confirmed number is sent to our server for the usual catalog lookup.

Optional saved filter references

If you choose “Save on this device,” the app stores only the filter or package number in this browser. No account, photo, ZIP code, price or equipment profile is saved. Open “Saved filters on this device” to remove a reference. Clearing browser data also removes it. Opening a saved link checks the current catalog again; it does not preserve an old fit decision or offer.

Shopping and ZIP codes

Shopping is not available yet, and the finder does not currently ask for a shipping ZIP code. Before retailer connections are enabled, we will explain which retailers receive a ZIP code and how it is used. We will not ask for your street address to compare shipping.

Current diagnostics and hosting

The app does not currently use third-party analytics or affiliate tracking. Optional app diagnostics count outcomes and response times without retaining searches, ZIPs or individual browsing histories. Hosting and network providers may process connection information separately to operate and protect the service.

Netlify hosts this site and uses IP-based request counting to limit traffic. The app does not save its own visitor IP history. The hosting settings last checked included 24-hour function-log retention for technical information such as timing and memory use. This does not mean all provider records are deleted after 24 hours: network, security and account records are separate.

Payments and future changes

We do not collect payment details or place an order for you. This page describes the features available now. We will update it before enabling retailer connections, accounts, reminders or new tracking services.

Questions about privacy

Email support@filteranswer.com. Please do not send passwords, payment details or other sensitive information. Emails you send are handled through Zoho Mail, separately from your filter searches.